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Can I change the colors?

The fabric and leather colors re available.

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what kind of leather you have?

Full aniline leather, semi-aniline leather, and top leather

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what is the price?

The prices is based on the quantity, and will send you the quotation when we get your email.

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what is your company name and brand name?

Company name: Shenzhen Mebon Furniture Co., Ltd Brand name: Louis Donne

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do you attend the fair?

Yes, China International Furniture Fair in Guangzhou and Shanghai

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what is your main market?

we export to Europe/Middle East Countries/North America/India about 1000 containers per year

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what is the loading quantity?

40HQ container: 20-35 sets 20FT container: 9 sets

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what is your package?

Soft package and carton box package

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what is your MOQ?

Our MOQ is 5 pcs, and sample order can be acceptable as well.

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do you provide free sample?

yes!We provide free sample materials by express, freight collect, if you have future container orders, we can cut down the express fee in container payment.

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what is your main products?

Our main products are recliner sofa, home theater sofa, modern sofa and mattress

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How do I care for my leather furniture?

louis donne offers several different types of leather upholstery for its furniture. If cared for properly, this natural material will maintain its beauty and usefulness for many years. Direct exposure to strong light can cause any leather to fade, so always protect leather from direct sunlight or other intense light sources. Daily or weekly dusting and vacuuming with a brush attachment is recommended for normal maintenance of leather.

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I would like to purchase furniture as a gift, what are my options?

When purchasing furniture as a gift, remember comfort is subjective. What may be comfortable for you may not be for someone else.louis donne produces many different styles of furniture to meet the various needs of our consumers. You may wish to purchase a gift certificate from a local dealer in the recipient's area. Gift certificates are not transferable.

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My chair is noisy when I lower the footrest, is this normal?

Since there arr children. The main concern for most is how easy it is to clean up after those little, sticky fingers have landed on their lovely sofa or chair. We’ve carefully selected fabrics that have relatively easy cleaning instructions and can be spot-cleaned for everyday mishaps.

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Do you offer replacement parts?

For most products, we do offer replacement parts. When contacting Customer Care, please have item number and invoice number available so they can better serve you. You can find the item number on your emailed order confirmation or invoice.

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Can I order a sofa directly?

Of course, our AliExpress, Alibaba. Amazon. Have stock, as long as you place an order, you can ship in three days.

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The access to my home is quite tight, what should I do?

It is important that you are sure that the product can be delivered into your home and into your chosen location. The sizes of each product are shown on the website so that you can take measurements and confirm this. If you are unsure in any way, please visit your nearest store and discuss any possible restrictions so that we can perform a risk assessment with you. You should think in particular about vehicle access, lifts and tight stairs for example. If windows or doors need to be removed in order for access to be gained it is your responsibility to arrange this at your cost and risk.

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Do you refurbish furniture as well?

No, we only create new pieces at this time. We love seeing how our customers mix old and new, so if you decide to refurbish your furniture with our fabric, please be sure to share your pics with us.

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Do you have factory outlets?

We have factory direct sales. On another website: mebon.com

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The tailoring on my furniture is not the same as the furniture in the dealership's showroom. Why?

Since our manufactured furniture allows for some minor tailoring tolerances, your furniture may not look exactly the same as the furniture in the dealer's showroom. It is the dealer's responsibility to ensure that your furniture meets manufacturing specifications before it is delivered to you. If you have questions regarding the tailoring of your furniture please contact the dealer from whom you made your purchase for assistance.

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My furniture is not comfortable. May I exchange it?

prides themselves at producing fine, quality home furnishings for you and your family. We manufacture several different styles of furniture in an attempt to meet the needs of all of our various customers. Generally, the seating comfort is selected at the time the order is placed at the local retail dealership. If you have a concern regarding the comfort of your furniture, please contact the independent retail dealership where it was purchased. They will need to inspect the product to determine if it meets our manufacturing louis donne specifications. If they find that it does, the dealer would not be able to make any changes to the product. Since these authorized La-Z-Boy dealerships establish their own policies regarding refunds, exchanges, etc., the option of an exchange or refund would need to be addressed with them.

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Can I be your regional distributor?

When you can. We must have a certain amount of sales to see the size of the area, we will have a lot of support. For more detailed information, please contact us.

Shenzhen Mebon Furniture Co.,LtdAll rights reserved.